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Želim spremeniti naročilo. Kako narediti ?

Če želite spremeniti naročilo, ki še ni bilo poslano, imate več možnosti:


1. Naročilo je bilo oddano s plačilom po povzetju

- Dokler status naročila ni spremenjen v obdelano in je plačilo vneseno po povzetju, je še možno odstraniti ali dodati izdelke iz njega ali spremeniti način dostave. Samo obvestite nas o tem na info@veloportal.si .

 

2. Naročilo je bilo oddano s takojšnjim plačilom (na primer s kartico na spletu).

- V tem primeru je najlažje ustvariti novo naročilo in prekiniti prejšnjega ali ustvariti 2 ločeni naročili. Lahko nas tudi kontaktirate na info@veloportal.si in zaprosite za dopolnitev naročila z doplačilom na račun, vendar v tem primeru tvegate podaljšanje roka dostave. 

 

3. Vnesel/vnesla sem napačne podatke za obračun.

- Ponovno se obrnite na info@veloportal.sk in z veseljem bomo spremenili podatke za obračun na računu.

Petra Lajtmanová

Petra Lajtmanová

Kolesarjenje mi je blizu že od otroštva. Svoj hobi sem združila s službo in kot redaktorica in pisateljica reklamnih besedil že 4 leta ustvarjam članke o kolesarstvu. Rada odkrivam nove kraje in to najbolje počnem na dveh kolesih :) . Obožujem cross-country in gravel. Če imate kakršna koli vprašanja o naročilu, vam bom z veseljem pomagal na info@veloportal.si .

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